FAQs

Frequently asked questions

Check out our frequently asked questions (FAQ) section to find answers to common inquiries about therapy, counseling, and mental health support.

What types of therapy do you offer?

We offer individual therapy, couples counseling, family therapy, and trauma-informed care. Our approaches include, Psychoanalytic Cognitive Behavioral Therapy (CBT), EMDR, mindfulness-based therapy, and more—always tailored to your unique needs.

What issues do you treat?

We support clients dealing with anxiety, depression, intimate partner violence, family issues, health issues, grief, trauma, relationship challenges, life transitions, and more. If you're unsure whether therapy is right for you, we’re happy to talk it through.

Who are your therapists?

Our licensed clinicians include LPCs, all certified to practice in Pennsylvania. Each therapist brings a compassionate, client-centered approach and years of experience.

Do you accept insurance?

Yes, we accept many insurance plans including Highmark, Aetna, and UnitedHealthcare, Independence Blue Cross, Quest and Optum. We also provide superbills for out-of-network reimbursement.

What are your session fees?

Fees vary by therapist and service type. Individual sessions are $180. Couples and family sessions are $230.

Do you offer sliding scale rates?

Yes, we reserve a limited number of sliding scale spots based on financial need. Please inquire during your intake call.

Fees & Insurance

Individual Therapy

Curious about individual therapy? You're in the right place! Our frequently asked questions (FAQ) section is here to provide answers to common inquiries about individual therapy.

What is individual therapy?

Individual therapy, also known as counseling or psychotherapy, is a confidential process where you work one-on-one with a trained therapist to explore your thoughts, feelings, and behaviors, and work towards personal growth and healing.

How do I know if I need individual therapy?

You might consider individual therapy if you're experiencing persistent feelings of sadness, anxiety, or stress, struggling with relationships, facing major life changes, or simply seeking support and guidance to navigate life's challenges.

What can I expect in an individual therapy session?

In individual therapy sessions, you'll have the opportunity to discuss your concerns, explore underlying issues, and work collaboratively with your therapist to develop coping strategies, set goals, and create positive changes in your life.

How long does individual therapy take?

The duration of therapy varies depending on your unique needs and goals. Some people may benefit from short-term therapy focused on addressing specific issues, while others may engage in longer-term therapy for ongoing support and personal growth.

Scheduling & Appointments

How do I book a session?

You can schedule online through our secure portal, or call/email us directly. We’ll help match you with the right therapist.

What is your cancellation policy?

We require 24 hours’ notice to cancel or reschedule. Late cancellations or no-shows may incur a fee.

Do you offer teletherapy?

Absolutely. We provide secure, HIPAA-compliant video sessions for clients anywhere in Pennsylvania.

Is therapy confidential?

Yes. We follow HIPAA guidelines to protect your privacy. The only exceptions are situations involving risk of harm, abuse, or legal mandates.

Will you share my information with anyone?

Only with your written consent, unless required by law. We’ll always explain these limits clearly.

Pennsylvania-Specific Info

Are your therapists licensed in Pennsylvania?

Yes—all our clinicians are licensed by the Pennsylvania State Board and meet the state’s requirements for education, supervised experience, and continuing education.

What is mandated reporting?

In Pennsylvania, therapists are legally required to report suspected child abuse or threats of harm. We’ll always discuss these situations with you when possible.

Privacy & Confidentiality

Getting Started

What happens in the first session?

Your therapist will ask about your goals, history, and what brings you in. It’s a chance to get to know each other and begin building trust.

How long does therapy last?

It varies. Some clients come for a few months, others for longer. We’ll work together to find a pace that feels right for you.